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Discharge Process

Discharge Process:

The discharge process starts after the consultant advises discharge and takes between 2 -6 hours depending on whether it is a cash or insurance billing.

  • When the patient is ready for discharge, the discharge process is taken care by the Nurse/ Guest Relation team. All the concerned departments are intimated, the discharge summary is prepared, and the unused medicines are returned. The discharge medicines are procured from the pharmacy clearances from all the other departments are received.
  • Discharge medications are explained, items like thermometer/hand sanitizer etc. are handed over to the patients/companions.
  • The final bill is handed over to the patient/companion, and the bill is cleared either on the individual floor or in the Billing counters via cash/credit card.
  • In case of insurance, an immediate intimation to the concerned TPA is sent with the final bill for final clearance and coordinated by the Patient Relation team.